> 고객센터 > FAQ

자주하는질문

여기에서 질문에 대한 답변을 찾아보세요!

A

고객님의 사서함주소로 물건이 입고되었으나 신청서가 작성되지 않은 건을 말합니다.  

노데이터에 입력된 정보를 확인하여 일치하는 신청서를 작성해주세요. 

일치여부 확인후 입고처리 해드립니다.



A

물건을 보내시는 물류창고의 주소지를 작성해주세요. 

성함과 연락처는 판매자님의 정보를 기입하면 됩니다. 


EX) 

성함, 연락처: 홍길동(본인성함)

주소: 인천광역시 중구 영종순환로 900번길 30, 영종아레나스 물류센터 3층 큐익스프레스



A

Yes, we can! If you use the Product
Separation service, we'll only send the photocards!

We also offer various additional services! 

Please refer to the page below for more information.

https://lizyhouse.com/guide/guide_09.php

 
A

Yes, we can!

With the incoming photo service, one photo
is provided as standard, but!

If you request additional photos, a fee of
500₩ per photo will be charged.

 
A

Yes, if needed, please contact our CS team.

Please note that it may not be possible
depending on the item and situation.

If you want to combine with an order that
has already been completed, we inevitably have to charge a processing fee. 

There
will be a $3 processing fee per box.

So please submit your order carefully!

 
A

Premium membership is a subscription
preferred by customers who frequently order a large quantity of goods and need
space for storage!

 

Once you subscribe, you'll be assigned your
own space at the Lizyhouse warehouse.

 

During your subscription, you can store the
goods you ordered in our warehouse up to your assigned space, and when needed,
you can select the stored goods to apply for Shipping and receive them!


Handling fees are charged per weight, so
it's much more efficient if you regularly apply for a large quantity of goods
to be shipped.

 
A

Plus is an annual membership

When you use our Assisted Purchase service,
you can receive a 7% discount on the service fee.

*fixed price $5 to $50

 

Moreover, you can use the photo and consolidation
services for free all year round.

If you also use the Premium membership (monthly
membership), you can use the Premium membership at a monthly discounted price
of $10!

 

We also provide you with a free deposit of
$10 which can be used for handling fee or Premium subscription purchase service
fee on our site.

 
A

Yes! If you buy more than 30, there is a
4.5% discount on the free service fee.

 
A

Yes! Please contact the CS team with the
purchase link and the quantity you need!

Please note that if there is a quantity
limit, we may not be able to purchase all the quantities you requested.

 
info@ligis.kr
    
주식회사 리지스 | 대표 안소원
Businee License | 745-87-03101
E-commerce register no: 2023-서울금천-3001
19, Gasan digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea (08594)

LIGIS